24/7 IT Support
Evocate helps businesses adopt the cloud and rely on their IT infrastructure to have your teams running efficiently.
How Managed Services and Desktop Support can help your business
Local Managed Services 24/7
Our Managed Services team is here to provide peace of mind for your business 24/7. We work as an extension of your IT team, around the clock.
Built for a purpose to maintain, grow and support the health of your IT infrastructure. We offer remote and on-site support, to take care of automatic backups and maintain server integrity using a range of local, off-site or cloud based solutions. We also facilitate local team training sessions with examples of IT best practice to minimise times when things go astray.
Voice and internet
We integrate services for voice systems and internet management in the cloud. You can easily collaborate, hold virtual meetings, email or chat 24/7 from anywhere in the world to your team or clients.
Our local team will work with you to create a tailored cloud based solution. We find that the cloud can reduce cost associated with traditional voice systems and ensures scalability for times when you need to ramp up or down quickly. Internet comes in a range of options and our tech guru’s will quickly review your requirements to recommend and manage the very best solution.
Cloud
Adopting cloud starts with a business readiness assessment to determine your exact requirements. We then create a solution to mix and match the best use of a public, private or hybrid options. Adopting cloud computing has many winning advantages for business. You’re operationally nimble and can scale up or down quickly, only paying for what’s needed.
Moving to a cloud also reduces hardware and software infrastructure management requirements. Once your solution is live, our crack team ensure you know what to expect through the transition. We can also provide 24/7 support and will show you how cloud improves day-to-day operations.
Project work
As your business evolves IT requirements change quickly, and what used to work doesn’t anymore. From time to time we implement upgrades, these are likely to be one-off projects to iron out IT speed bumps. Our team will work with you to develop a brief that outlines project requirements, explores options and scope. As part of our solution we create a timeline of works that identifies milestones so you know exactly what to expect and when, so there are no surprises. We can run our projects via DevOps to work with your budget and agree on an implementation schedule that works for you.
Strategy and planning
We want you to know what to expect now, and how to best plan for the future IT health of your business. Each company has different needs and we build easily understood and actionable IT plans.
You may require a 6 month overview to consider rapid expansion and investment, or a 2 year road map that investigates IT pressure points, growth targets, adoption of new technology and implementation. Developed from the perspective of a virtual CTO or CIO, our strategy gurus create documentation and provide specialised IT advice when you need it most. We maximise results and ensure the long-term viability of IT infrastructure.
Our managed services solutions
We work as an extension of your IT team, around the clock. Built for the purpose to maintain, grow and support the health of your IT infrastructure. We ensure things run smoothly when we apply software upgrades for things like network security, firewall updates or improve IT infrastructure.
Our tech guru’s provide expert advice to increase your operating efficiency, while minimising IT expenses. When our managed services are active, we will free parts of your business from some of those IT tasks that take chunks of precious time.
Ready to start?
Contact us and one of our consultants can work with you to help you get the solutions that would best for your team.
Pre Packaged Plans
Business Starter
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Business Core
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Business Enterprise
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Why choose Cognition Inc?
Cognition Inc are expert technology consultants that collaborate with your team to achieve outstanding outcomes.
Specializing in cloud collaboration platforms, IT managed services, custom development and migrations of Microsoft Teams, SharePoint, Microsoft 365, Dynamics 365 CRM and Microsoft Azure, Cognition brings common sense, calm and clarity to the ‘tangle of tech’ encountered in workplaces across the country and around the world.
Owned by a very clever team of tech-heads, headquartered in Wyoming, Cognition Inc has strategically placed offices in New York, New Jersey, Wyoming and Massachusetts.
The Cognition team is comprised of enthusiastic, highly skilled Microsoft technology experts who possess a wealth of technical experience, further enhanced by their wide-ranging business knowledge.
Founded in 2009 by SharePoint and Dynamics consultants, Cognition Inc. has the capacity to help shape your Microsoft 365 subscription, Azure environments, SharePoint & Microsoft Teams platforms and Dynamics 365 applications, insuring they meet your constantly evolving business needs.
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